My sincere apologies to my customers

Posted in News (March 21, 2007 at 7:36 pm)

My reputation for good support is really hurting right now. I have been unable to respond to many emails for days and when I can get to my emails, alot of the time I can’t do anything about them. I also haven’t released an updated TEO build in several weeks.


I have been really pre-occupied with repairing several failed Vista attempts. I understand this shouldn’t be able to affect my handling of support issues, but sometimes I let my geekiness get in the way of my responsibilities. I am taking steps to make sure that this won’t happen again. Feel free to bitch at me via email. I will totally understand.

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